Insights

Have you ever asked someone a question about their behaviour only to receive an emotional response? 

Have you experienced asking a question and the person responds defensively or comes across as frustrated or argumentative with you? 

Chances are it might come down to what you started your question with!

Try out these other ways to start your questions.

When you are feeling conflict with another person, this can be a clear indication that there is no rapport with each other.

Dissolve this conflict by following some simple steps to build rapport.