Insights

Have you ever noticed how some people are just so happy all the time? How some people just seem to have all the “luck” and always get what they want and you never do?

Wouldn’t it be great if we could all feel this zest for life? To feel free and happy each day? To be that person that has the “luck” all the time?

Have you ever asked someone a question about their behaviour only to receive an emotional response? 

Have you experienced asking a question and the person responds defensively or comes across as frustrated or argumentative with you? 

Chances are it might come down to what you started your question with!

Try out these other ways to start your questions.

When you are feeling conflict with another person, this can be a clear indication that there is no rapport with each other.

Dissolve this conflict by following some simple steps to build rapport.